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How We Do It

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1
WE MOTIVATE
2
WE COMMUNICATE
3
WE LOCATE

Using Artificial Intelligence (AI), we combine publicly-obtained information with a member's behavior patterns identified through algorithms to identify a member's current contact information.

We contact members in a manner they trust and will respond to through a variety of mediums including:

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Virtual and Live Calls

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Email

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SMS Texting

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Physical Mail

Solutions Offered: after we make contact …

Enhanced Medicaid Renewals (Redeterminations)

Our solution streamlines the Medicaid renewal process, ensuring members maintain their coverage seamlessly.

SMS-Text-Based Health Risk Screening (HRS)

We offer a convenient text-based system for conducting health risk screenings, improving accessibility and response rates.

Member Rewards Programs

Our rewards programs incentivize members to engage in healthy behaviors and maintain regular contact with their healthcare providers.

Healthcare and Technology

4 out of 5 Medicaid Members

Own and use a smartphone

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2/3 of all Internet Traffic

is from smartphone mobile devices

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2 out of 3 Consumers

Prefer companies to text them

Qartek meets members where they are and how they want to connect. We leverage technology to make healthcare more convenient and accessible.

Harvard Business Review, September 8, 2022, states that "Encourage adoption of technology that engage and serve patients by making health care more convenient and more connected."

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