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What We Do

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Member Rewards Programs

Our rewards programs incentivize members to engage in healthy behaviors and regular contact with their providers.

Consistent member engagement efforts builds trust with members.


Automated contact provides opportunity to send earned rewards to members.

Utilize best in class vendors such as Amazon to help distribute incentives.

Distribution of rewards are securely performed through text, email, or mail.

Program can limit reward redemption for certain products (eg. health, wellness, education, or maturity).

Can be expanded to other major retailers.

2

Medicaid Renewals (Redeterminations)

Our solution streamlines the Medicaid renewal process, ensuring members maintain their coverage seamlessly.

Most states meet the federal requirement to verify eligibility status by requesting information through the mail.

A low response rate means that enrollees are dropped from Medicaid and MCOs lose their reimbursements for disenrolled members. A member who re-enrolls at a later time may get auto-assigned to a new MCO.

Our automated system increases member reenrollment utilizing Google technology and is SOC 2 certified. 

Higher reenrollments ensures continuity of care and better outcomes for patients. 

3

Health Risk Screening (HRS)

We offer a convenient text-based system for conducting health risk screenings, improving accessibility and response rates.

Capitalize on existing member engagement and regular contact.

Work with members to fully complete HRS forms.

Completion can be done via secured text, phone, chat box, or web application.

Automatically review submitted forms for accuracy and completeness.

Return satisfactory HRS to MCO's to help increase quality scores. 

How We Do It

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WE MOTIVATE
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WE COMMUNICATE
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WE LOCATE

Using Artificial Intelligence (AI), we combine a member's behavior patterns identified through algorithms to locate members where they are.

We contact members in a manner they trust and will respond to through a variety of mediums including:

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Virtual and Live Calls

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SMS Texting

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Email

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Physical Mail

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